General Manager (Hospitality) - Kimberley
Raqruit (Pty) LTD
Kimberley, Northern Cape
Permanent
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Posted 11 September 2019

Job Details

Job Description

• Manage all aspects of operations at the hotel.
• Day-to-day staff management and guests.
• Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
• Work very closely with the hotel owners.
• Responsible for managing the hotels management team (HOD's) and overall hotel targets to deliver an excellent guest experience.
• Manage between profitability and guest satisfaction measures.
• 3 years' experience as a either a Regional / Operational Manager, or managing a hotel in the capacity of General Manager (within 3 or 4 star businesses)
• Proven revenue management skills
• Strong F&B operations skills and experience in local marketing to drive F&B sales
• Possess the know-how, confidence and most importantly the contacts and experience necessary to build corporate and private sales.
• Be confident and fluent in revenue financials of RevPAR, ARR, Occupancy rates
• Have proven skills and experience in the day to day running of hotels, gaining and retaining the respect of staff, and creating a management presence which customers can easily identify.